booking · passenger · airline (бронирование · пассажир · авиакомпания)
Moscow1 July Vesti: The airline 'Pobeda' refuted reports in several media outlets claiming that the carrier intentionally manipulated passenger personal data during booking to subsequently charge for ticket reissuance, according to TASS citing the airline's press service.
Consensus
- The airline 'Pobeda' denies intentional manipulation of passenger data during booking
- All personal information is entered by users and displayed for confirmation before payment
- No systematic or deliberate data falsification has been found in the booking system
Points of divergence
- There was one case where a letter was omitted in a passenger's surname during booking, which could have led to reissuance fees. — vesti
- The airline confirmed that less than 1% of cases involve data entry errors by passengers, and these are not due to system issues. — vm
Coverage (2 sources)
Key entities