On July 20, Russian users reported widespread issues with the App… (сбой · работа · пользователь)
On July 20, Russian users reported widespread issues with the App Store, including inability to open the app or download updates, with over 300 complaints recorded on the 'Sboy.rf' platform. The problems were observed across multiple regions and coincided with previous disruptions to Apple's website in Russia.
Consensus
- Russian users reported issues with the App Store on July 20.
- The issues included inability to open the app, download applications, or update software.
- Users experienced a 'No connection to server' error message.
- Complaints were recorded via the website sboy.rf.
- Multiple regions in Russia were affected, including Moscow and Saint Petersburg.
- A similar issue occurred on July 14 when access to Apple's website was blocked in Russia.
Points of divergence
- Apple removed several VK apps from the App Store without warning due to sanctions, which may have contributed to the outage. — vesti
- Roskomnadzor confirmed it did not restrict access to the App Store and stated that foreign services like Apple were still accessible. — vedomosti
- The number of complaints reached 310 by midday, with a peak at noon when 44 complaints were submitted in one hour. — fontanka
- A spike in complaints occurred on July 19 (399 reports), which was the highest for the week. — vm
Coverage (8 sources)
- Russian users report App Store malfunction — РИАМО
- Users in Russia report App Store malfunction — Вести
- Roskomnadzor did not restrict access to the App Store — Ведомости
- Users in Russia report App Store malfunction, according to 'Sboy.RF' data — ТАСС (Telegram)
- "Already for 2 days it's not working". Russian users reported problems with the App Store — Фонтанка
- Russians complained about App Store malfunctions — Ведомости
- Russians reported an App Store malfunction — Вечерняя Москва
- Users in Russia report App Store malfunctions, according to 'Sboy.RF' data — ТАСС (Telegram)