Moscow Residents See Digital Safety of Elders as Family Duty
A joint study by MTS and Avito reveals that 90% of Moscow residents view protecting the digital security of older adults as a family responsibility, with widespread use of AI-based services and significant prevention of fraudulent calls.
Consensus
- 90% of Moscow residents consider digital safety of older adults a family responsibility.
- 37% of Moscow residents over 45 years old regularly conduct online transactions.
- Around 28% of Moscow residents over 45 perform online transactions several times a month.
- 35% of Moscow residents over 45 rarely or never conduct online transactions.
- MTS and Avito conducted a joint study on digital literacy in Moscow.
- MTS services prevented over 12 million unwanted calls to people over 65 from January to June 2026.
- MTS introduced real-time notifications to alert users when a family member is being called by a scammer.
- AI-based security services are used by about 62% of young Moscow residents.
Points of divergence
- Three-quarters of respondents believe digital companies should also educate people about digital safety. — riamo
- 23% of respondents aged over 45 asked children, grandchildren, or acquaintances for help with digital apps, 19% for help with the internet and smartphone in general, 14% for setting up protection services, and 13% for learning to recognize online scams. — vm
Coverage (2 sources)
- 90% of Moscow residents consider caring for the digital security of older family members a family duty — РИАМО
- Moscow residents consider caring for the digital security of elders a family duty — Вечерняя Москва