95% Russian Short-Term Rental Owners Invest in Guest Comfort
A study by Avito Travel showed that 95% of hosts spent money on guest comfort in the last year, and every third host invested more than 200,000 rubles.
Consensus
- 95% of short-term rental owners in Russia spent money on improving guest comfort in the past year.
- Each third of rental owners invested more than 200,000 rubles in their properties.
- The average investment per property was about 135,000 rubles.
- Money is primarily spent on textiles, dishes, and interior items to create a home-like atmosphere.
- After renovations, half of the owners reported an increase in guest traffic and positive reviews.
- 63% of landlords plan to continue investing in property quality next year.
- 91% of respondents believe that hospitality directly affects business performance.
- 94% consider it important to provide guests with memorable experiences.
- 96% believe that being hospitable is essential in short-term rental business.
- The most valued reward from guests is a positive review.
- Positive reviews are considered twice as important as repeat bookings.
- 91% of owners prioritize being available and responsive to guest requests immediately.
Points of divergence
- 67% of landlords consider positive reviews the best form of gratitude, while only 4% prefer tips and 2% choose souvenirs. — gazeta_spb
- 32% of owners proactively anticipate guest needs, offering personalized travel plans or welcome gifts. — riamo
Coverage (2 sources)
- Avito: 95% of short-term rental owners invest in guest comfort - SPb Newspaper - St. Petersburg news — Gazeta.SPb
- How much do owners of short-term accommodation spend on hospitality in Russia — РИАМО