Family Shared Room with Strangers in Turkey

A family from Ivanovo spent a week living in a single room with strangers in Turkey; the ruined vacation cost 263,000 rubles.

Consensus

• A family from Ivanovo stayed in a hotel in Turkey for a week sharing a room with strangers.
• The incident occurred due to overbooking at the Ambassador Hotel Plaza 4* in Kemer.
• The family was originally booked for a private room but ended up sharing with other guests from Moscow Oblast.
• Six people were living in one room during the stay.
• The family had to sleep in their clothes and keep belongings in suitcases due to fear of theft.
• The hotel administration delayed relocation and offered a less convenient alternative hotel with fewer stars.
• Other guests also reported similar issues with overbooking and relocation to lower-quality accommodations.
• The family sued the tour operator, Coral Travel, after returning home.
• The tour operator refunded only 74,500 rubles initially.
• The court ordered the tour operator to pay additional compensation including penalty, moral damages, and a fine.
• The total compensation awarded was approximately 234,000 rubles.

Points of divergence

• The family's vacation cost 263,000 rubles. — riamo
• The tour operator involved was Coral Travel. — tg_bazabazon

Coverage (2 sources)

• Russian family lived for a week in one room with strangers in a Turkish hotel — РИАМО
• Family from Ivanovo lived a week in one room with strangers in Turkey — ruined vacation cost 263 thousand rubles. — Baza

Key entities

• Turkey
• Ivanova
• Baza
• Bases
• Russian Family
• Kemer
• Ambassador Hotel Plaza