Russia Launches Psych Support for Military on Gosuslugi

The Ministry of Defense of the Russian Federation, in collaboration with the Ministry of Digital Development, launched a special section on the 'Gosuslugi' portal providing psychological assistance to military personnel and their families.

Consensus

A new psychological support section for military personnel and their family members has been launched on the 'Gosuslugi' portal.
The service was developed by the Ministry of Defense of Russia and the Ministry of Digital Development.
The service offers free, confidential, and anonymous psychological assistance.
Users can access the service via hotline or online video consultation.
Consultations are conducted by psychologists from the Ministry of Defense's Department of Psychological Work and the Center for Psychological Support.
Specialists have professional higher education and special training.
The service is available regardless of the location of the military personnel or their families.
The launch is part of a broader digitalization initiative by the Ministry of Defense.
The service is intended to improve communication between the Ministry of Defense and military personnel and their families.

Points of divergence

There are concerns that military personnel may fear that their help-seeking will affect their service or lead to biased treatment from commanders and colleagues, and that transparency about data access and confidentiality limits is needed. — tg_rybar
The effectiveness of the service should be evaluated by wait times, availability of repeat consultations, and anonymous feedback, not by the number of page visits. — tg_rybar
The service is also available to all citizens of Russia, not only military personnel and their families. — m24
In some regions, in-person meetings are available in addition to online and hotline support. — m24
The service includes step-by-step instructions, addresses of centers, phone numbers of centers and military commissariats, and answers to frequently asked questions. — m24
The service does not record applications, and information is not shared with third parties. — m24
The service is part of a broader system of support for participants in the special military operation and their families, as stated by Vladimir Putin. — m24

Coverage (6 sources)

On Gosuslugi launched a section with psychological assistance for military and their families — SOTAvision
On Gosuslugi appeared a section of psychological assistance for servicemen and their families — The Insider
Help without extra eyes? — Рыбарь
With trembling and care — Минобороны России
On Gosuslugi launched a section with psychological assistance for military personnel — Коммерсантъ
Section on psychological assistance for military personnel and their families appeared on Gosuslugi — Москва 24

Russia Launches Psych Support for Military on Gosuslugi

Consensus

Points of divergence

Coverage (6 sources)

Key entities

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