Avito Launches Insurance for Private-Seller Electronics
Avito expanded its 'Avito Guarantee' service to include insurance coverage for electronics purchased from private sellers, with support from AlfaStrakhovanie, aiming to increase buyer confidence on the secondary market.
Consensus
- Avito expanded its 'Avito Guarantee' program to cover electronics bought from private sellers.
- The new insurance applies to both new and used electronics, including laptops, tablets, graphics cards, and gaming consoles.
- The insurance is provided in partnership with AlfaStrakhovanie.
- The service is available in all cities where Avito Delivery operates.
- Users can activate the insurance during checkout via the mobile app, mobile website, or desktop site.
- After purchase, users receive a link to the electronic policy in the chat and an SMS with instructions for handling defects.
- The warranty period is 90 days from the date of receipt.
- If hidden defects are found during the warranty period that the seller did not disclose, a claim can be filed.
- After diagnosis, the device will be repaired or, if repair is impossible, a refund will be issued.
- The expansion aims to increase buyer trust and reduce risks in online transactions.
- Approximately 3 million users purchase electronics on Avito monthly.
- The secondary electronics market is growing, and buyers now see it as a conscious choice rather than a compromise.
Coverage (2 sources)
- «Avito» launches insurance protection for buyers of electronics from individuals — РИАМО
- Avito launched warranty on electronics from private sellers - SPb Newspaper - St. Petersburg news — Gazeta.SPb