Fans Can Get Refund for Kanye West Concert Tickets
Consumers can request a full refund for Kanye West concert tickets if the event is canceled or rescheduled, and may also claim documented travel-related expenses and moral damages under Russian law.
Consensus
- Consumers have the right to demand a full refund of ticket costs if a concert by Kanye West is canceled or rescheduled.
- This right is based on Article 52.1 of the Russian Federal Law on Culture.
- Consumers may also claim documented expenses related to travel to the concert, such as transportation and accommodation, if they reside in another city.
- The burden of proof lies with the consumer to demonstrate that additional expenses were unavoidable.
- The venue, Gazprom Arena in St. Petersburg, is not and was not the organizer of Kanye West's concerts.
- Say Agency is the organizer of Kanye West's concerts in St. Petersburg.
- As of the time of reporting, the concerts have not been canceled.
Points of divergence
- Consumers may claim compensation for documented losses, including travel and accommodation costs, if they can prove they could not avoid these expenses. — vm
- Consumers may also claim compensation for moral harm under Article 15 of the Russian Law on Consumer Rights Protection. — tg_rian_ru
Coverage (2 sources)
- Lawyer Zhoryin: Buyers may return West concert ticket if it is cancelled — Вечерняя Москва
- Returning a ticket for a West concert is possible - if it is cancelled. — РИА Новости (Telegram)
Key entities
More on West
- Borodin Says Kanye West Concerts Will Proceed in St. Petersburg
- Kanye West concert in St. Petersburg set to go ahead
- Kanye West's St. Petersburg concerts confirmed