Liana Kadirova, an expert from 'Sравni', explained that if scammers…
Liana Kadirova, an expert from 'Sравni', explained that if scammers gain access to 'Gosuslugi', one should act quickly: first change the password, then check whether the phone number, email, and other data in the profile have been altered.
Consensus
- If a 'Gosuslugi' account is accessed by fraudsters, the password should be changed immediately.
- Users should check for changes in personal data such as phone number and email within their profile.
- Users should review activity logs in the 'Actions in System' section under Security to detect suspicious behavior.
- It is recommended to verify which organizations were targeted by checking where the account was used.
- Users should contact those organizations if unauthorized loan applications are found.
- Permissions and consents should be reviewed and revoked through dedicated sections in the profile.
- Recovery of access must be done via official channels, such as a bank.
- Credit history should be checked and credit freezes (self-restrictions) should be placed to prevent fraud.
Points of divergence
- Experts recommend setting self-restriction on loans immediately after detecting unauthorized access, as reported by RT. — riamo
- The process of revoking permissions and consents involves opening each entry individually and clicking 'Revoke permission' or 'Revoke consent'. — vm
Coverage (2 sources)
- Expert Advises on Steps to Take After a 'Gosuslugi' Hack — РИАМО
- Kadyrov Analyst: Even a single fraudster entry into the Gosuslugi account poses risks — Вечерняя Москва