Experts Urge Mediation to Resolve Apartment Flooding Disputes

Expert Yakubovich explained how to resolve a dispute over a bay without a court.

Consensus

Spots from apartment flooding can be resolved without going to court.
The main cause of flooding is often related to common property such as pipes, heating, or water supply systems.
Responsibility for damage to common property typically lies with the managing company.
It is recommended to document the damage by inviting a representative from the managing company, creating an act, and taking photos.
Mediation can help resolve disputes by enabling parties to hear each other and reach a mutual agreement.
Mediation is rarely used in Russia, despite its potential to reduce costs and time.
In 2024, only 463 out of 28 million civil cases resulted in mediated agreements.

People and managing companies often avoid taking responsibility, leading to prolonged conflicts that escalate to court. — riamo
The expert believes that public awareness about non-judicial dispute resolution needs to be improved. — gazeta_spb