Ozon Uses Pickup Points for Storage and Sales
Ozon is expanding its logistics network by using pickup points as storage and sales hubs, starting with unclaimed and canceled goods from September 10, with full integration of seller shipments and cross-docking planned by October. The company has faced repeated drone attacks since August 22, affecting multiple distribution centers and prompting operational adjustments.
Consensus
- Ozon will begin using pickup points as storage and sales locations for unclaimed and canceled goods starting September 10.
- Goods stored in pickup points will be available for purchase on the Ozon marketplace and delivered by Ozon couriers.
- Sellers will not be able to retrieve their goods from pickup points during the initial phase.
- Ozon plans to launch full seller shipments and cross-docking operations by mid-October.
- Ozon has experienced multiple drone attacks on its logistics facilities since August 22.
- The attacks have targeted distribution centers in Chapaevsk, Orenburg, Krasnodar, Makhachkala, Adygea, and Neftekamsk.
- In some cases, the attacks caused fires, but Ozon reported no casualties and stated that some facilities resumed operations.
- Ozon has temporarily waived or reduced fees for sellers, including commission, storage fees, and penalties for delays or cancellations.
- Sellers with active insurance from Ingosstrakh covering drone attacks will receive compensation for damaged goods, provided the attack is classified as a terrorist act or sabotage.
Points of divergence
- Ozon began transporting goods to pickup points in early August due to drone attacks on Wildberries warehouses, initially limited to high-value goods. — thebell
- Ozon's stock on Moscow Exchange dropped by nearly a quarter on August 24 amid the attacks. — thebell
- Ozon will only allow sellers to retrieve goods after October 31, with full removals expected by the end of October. — thebell
- Ozon confirmed that the first stage of the pickup point integration began on September 10, with unclaimed and canceled goods being processed. — vedomosti
- Ozon will not charge for storage on damaged or closed warehouses and will waive surcharges for non-local sales in affected clusters. — vedomosti
- Ozon will provide free transportation of goods from closed warehouses to other facilities. — vedomosti
Coverage (2 sources)
- Ozon will start storing goods for sale directly at pickup points — The Bell
- Ozon will begin placing and selling goods from pickup points — Ведомости