Participants of the special military operation and their relatives…
Participants of the special military operation and their relatives can now receive consultations on available services and social support measures via video link with specialists of the state services centers 'My Documents'.
Consensus
- Online video consultations have been launched in Moscow for participants of the Special Military Operation (SVO), including their families.
- The service is available on the mos.ru portal and the official website 'My Documents Moscow'.
- Consultations are conducted in real time by specialists from state service centers.
- The service provides information on more than 150 social support services and benefits.
- The consultations are informational only; document submission requires a personal visit to a 'My Documents' center.
- The service operates daily from 8:00 to 19:50, excluding holidays.
- Users must authorize via phone number and allow access to camera and microphone to use the service.
- The service is accessible from any device with video and audio capabilities.
Points of divergence
- The service is available on the 'My Documents Moscow' official website. — ntv
- Users must go through a specific path: 'Record for consultation and personal appointment in online format' > 'Services for SVO participants and family members'. — vm
- Users must navigate through 'Documents' > 'Personal documents' > 'Online appointment and personal appointment in online format'. — m24
- The service is available via the 'My Documents Moscow' chatbot in MACS. — vm
- Sergei Sobyanin mentioned that millions of Muscovites send humanitarian aid to the SVO zone and emphasized medical and social support for fighters. — m24
- A celebration was organized in Shchukino for children of SVO participants. — m24
Coverage (3 sources)
- Online consultations for participants of the SVO and their relatives launched in Moscow — НТВ Москва
- Anastasiya Rakova reported on the launch of online consultations in Moscow on available support measures for participants of the special military operation and their families — Вечерняя Москва
- Participants of the SMO can receive an online consultation on support measures in Moscow — Москва 24
Key entities
- Moscow
- Anastasia Rakova
- My Documents
- My Documents of Moscow
- Darya Myasina Participants of the Special Military Operation