Wildberries has promised sellers compensation for goods that burned…
Wildberries has promised sellers compensation for goods that burned on its warehouses. Following drone attacks on warehouses in the Moscow region and Tambov, founder of the marketplace Tatyana Kim stated that Wildberries is working out payment volumes for sellers who lost their stock.
Consensus
- Drone attacks occurred on Wildberries warehouses in Khotovo (Tамбовskaya Oblast) and Elektrostal (Moscow Region) on the night of July 18, and in Krasnodar and Nevinnomyissk on the night of July 22.
- The attacks caused damage to warehouse facilities and resulted in casualties: seven employees died and 24 were injured in Khotovo; some of the wounded are in intensive care.
- Wildberries updated its seller agreement on July 7, classifying drone attacks as 'force majeure' events that exempt the company from liability for lost goods.
- Sellers reported significant financial losses due to destroyed inventory and halted operations.
- Wildberries has promised to compensate sellers for goods lost in damaged warehouses, though no details were provided about calculation methods or timing.
- Sellers are requesting tax deferrals and other forms of support due to cash flow crises.
Points of divergence
- Some sellers reported that the quick withdrawal function for funds is not working, with Wildberries citing 'technical work' on this service. Two options related to accelerated payouts have disappeared from the tariff constructor in the seller's personal cabinet. — tg_tvrain
- Sellers complained about small compensation amounts from Wildberries—ranging from 3% to 50% of product cost—and that these are not final payments, with multiple tranches expected. — tg_varlamov_news
- Around 500 sellers have united and are preparing lawsuits against Wildberries for 420 million rubles in losses. They also demand tax relief and debt release. — tg_moscash
- Experts estimate the value of goods lost on warehouses at 150–235 billion rubles, which is comparable to Wildberries' annual profit; this exceeds the company's losses from the attacks. — meduza
- The total loss for sellers may exceed 250 billion rubles—more than Wildberries’ 175 billion ruble net profit in 2025. The company’s new offer excludes liability under force majeure. — novaya_eu
- Sellers risk account blocking if they fail to pay taxes next week, and bureaucratic delays hinder tax deferral requests; the Chamber of Commerce doubts separate measures are needed for this issue. — thebell
- Some sellers have published video appeals in social media. One seller lost inventory twice—first in Shushary years ago, and again in Khotovo. — gazeta_spb
Coverage (14 sources)
- Wildberries Sellers Report Non-functional Quick Money Withdrawal Feature — Дождь (Telegram)
- Wildberries sellers complain about small compensation amounts from the marketplace — Varlamov News
- Wildberries sellers demand compensation for ₽420 million losses after warehouse attacks — Be careful, news is... — Московский кэш
- Wildberries sellers begin receiving payouts for destroyed goods; some receive hundreds of times less than declared losses — Дождь (Telegram)
- Wildberries promises sellers compensation for goods destroyed in warehouses — Дождь
- Wildberries promises sellers compensation for goods destroyed in warehouse fires — Дождь (Telegram)
- Wildberries promises to compensate sellers for goods destroyed by Ukrainian Armed Forces attacks — Meduza
- If sellers get scared, Wildberries 'could come to an end' - expert — Дождь
- Compensation, insurance, and tax deferral. What measures are proposed to support sellers on Wildberries — Новая газета Европа
- If sellers get scared, Wildberries 'could come to an end' - expert — Дождь (Telegram)
- Wildberries sellers demand compensation for ₽420 million losses after warehouse attacks — Be careful with the news — Московский кэш
- Wildberries Sellers Request Tax Deferral; New Strikes on Marketplace and Foreign Business Complicate Return — The Bell
- Sellers Suffer Multi-Million Dollar Losses After Drone Attacks on Wildberries Warehouses - SPB Newspaper — Gazeta.SPb
- Business owners selling goods via Wildberries report multi-million losses after warehouse strike in Elektrostal — Varlamov News
Key entities
- Wildberries
- Electrostali
- Ukrainian Armed Forces
- Krasnodar
- Caution, News
- Tatyana Kim
- Kovotaska
- Nevinnomyssk
- Agency
- United Russia
- Saint Petersburg
- Forbes
- WB
- SPB RU News Newspaper
- Anton Velikzhannin Dozhi
More on Tatyana Kim
- Russian billionaires' wealth drops nearly $20B in 2026
- Wildberries founder loses $2.1B in wealth
- Tatyana Kim Remains Russia's Richest Woman Amid Wealth Drop