The norm requiring a doctor to accept a patient within 15 minutes is…

The norm requiring a doctor to accept a patient within 15 minutes is meaningless and becoming more 'flexible,' said Health Minister Mikhail Murashko.

Consensus

The 15-minute standard for patient appointments in Russian polyclinics is considered by both Minister of Health Mikhail Murashko and academician Gennady Onishchenko to be impractical and overly rigid.
Both Murashko and Onishchenko agree that the current norm does not account for differences between patients, such as first-time visits versus repeat or brief consultations.
The Ministry of Health is conducting an experiment with pre-appointment questionnaires where patients can describe their symptoms before visiting a doctor.
Patients are allowed to submit responses in written or voice form during registration.
The goal of the new approach is to make appointment scheduling more flexible and better suited to individual patient needs.

Academician Onishchenko stated that doctors on average see 25–27 patients per shift, which was not mentioned in other sources. — vedomosti
Onishchenko previously suggested increasing the youth age limit in Russia to 40 years due to increased work capacity and activity levels, a claim unrelated to the main topic of medical appointments. — vedomosti