Wildberries Sellers Report Payment Delays
Wildberries sellers have massively complained about payment issues for goods. Sellers on the Wildberries marketplace have reported delays in payments for sold goods, according to Frank Media citing several sellers from the marketplace.
Consensus
- Sellers on Wildberries reported delays in payment withdrawals.
- The withdrawals were made on August 17.
- Payments were expected within seven working days, by August 26.
- As of September 1, payments had not been processed.
- Wildberries confirmed the delays.
- Wildberries cited DDoS attacks on the 'Seller Balance' system as the cause.
- Security measures taken in response to the attacks caused temporary delays in processing withdrawal requests.
- Wildberries stated that seller funds remain secure.
- Wildberries said it is working to restore normal operations.
- Wildberries did not provide a timeline for when full payment processing would resume.
Points of divergence
- Wildberries began delaying payments due to DDoS attacks. — tg_moscash
- Wildberries' response included a statement that the delay is due to technical disruptions and that the team is working on a solution, with no current information on timelines. — tg_echoonline_news
- Some sellers did not receive funds withdrawn on August 17. — tg_moscowtimes_ru
Coverage (5 sources)
- Wildberries sellers complained about payment delays. Marketplace explained them as DDoS attacks — Дождь
- Wildberries sellers complained about payment delays. Marketplace attributed them to DDoS attacks — Дождь (Telegram)
- Wildberries began delaying payments to sellers due to DDoS attacks — Московский кэш
- Wildberries sellers complained about delayed payments for already sold goods — ЭХО / Новости
- Wildberries sellers massively complained about payment issues for goods — The Moscow Times