Users in Russia have started complaining about the functionality of… (приложение · проблема · россия)
Users in Russia have started complaining about the functionality of the App Store app store and Apple Music stopped opening for some Russian users. Data from the service Sboy.Rf indicates problems with access to the Apple App Store.
Consensus
- Users in Russia experienced difficulties accessing the App Store starting around July 15–16.
- App Store access dropped to approximately 50% by mid-July and remained low.
- Problems were reported via monitoring services like Downdetector, Сбой.рф, and OONI.
- Access issues were not observed in other countries or when connecting through foreign IP addresses.
- Users reported that accessing App Store was only possible using a VPN.
- Apple Music also experienced access problems for some Russian users.
Points of divergence
- OONI detected anomalies in Apple's website connectivity starting July 16, with availability dropping to 30–40% at times; App Store issues began on July 18 and persisted. — meduza
- Problems started on July 15, peaking on July 19; Downdetector did not record a sharp increase in complaints during that period. — tvrain
- The issue was confirmed by the Сбой.рф monitoring service, with problems beginning on July 15 and peaking around July 19. — tg_tvrain
- Google Play also experienced reduced availability (over 20%) in Russia on July 20, though user complaints were minimal. — meduza
Coverage (5 sources)
- App Store Unavailable for Some Russian Residents: Roskomnadzor Denies Blockade; Authorities May Retaliate Against Apple Over VK Removal — Meduza
- App Store and Apple Music stop opening for some users in Russia — Дождь
- App Store and Apple Music stop opening for some Russian users; data from Sboy.Rf reveals access issues to the app store — Дождь (Telegram)
- App Store and Apple Music stop working for some Russian users — Дождь (Telegram)
- Russia Faces Issues Accessing the App Store — Meduza