Wildberries Sellers Report 20B RUB Payment Delay
Meanwhile, Wildberries claims that most sellers have received payments, attributing the delays to a DDoS attack on the service's 'Seller Balance' system.
Consensus
- Sellers on Wildberries reported delays in receiving payments for goods sold.
- The delay affected payments for sales from July 27 to August 2, 2026.
- Sellers submitted payment requests on August 17 and were supposed to receive funds by August 26.
- 95.6% of surveyed sellers did not receive payments.
- The total amount in question is estimated at around 20 billion rubles.
- The President of the Union of Marketplaces Sellers (SPM), Andrey Pasynkov, sent a letter to Prime Minister Mikhail Mishustin on September 3, 2026.
- The SPM requested government oversight, a review by the Federal Antimonopoly Service (FAS), and consideration of cash flow issues by the Federal Tax Service (FNS).
- Wildberries acknowledged that some payments were delayed.
- Wildberries attributed the delays to DDoS attacks targeting the 'Seller Balance' system.
- Wildberries stated that funds are secure and being processed after technical procedures.
- Wildberries said most sellers had already received payments.
- The protection mechanisms in response to DDoS attacks can temporarily suspend certain transaction processing.
Points of divergence
- Ukraine has been conducting drone attacks on Wildberries' warehouses since mid-June, causing damage estimated in hundreds of billions of rubles by early August. — meduza
- Ukrainian military began attacking Wildberries' warehouses on July 18, and the marketplace updated its terms on July 7 to avoid liability for drone attacks. — tg_echoonline_news
- Wildberries did not process requests for the last 14 days. — tg_moscowtimes_ru
- The payment delay is most acute for current payouts related to sales from July 27 to August 2. — vesti
- The SPM's survey included nearly 2,000 sellers. — kommersant
Coverage (6 sources)
- Wildberries sellers complained to Mishustin about delay in payment of 20 billion rubles for sold goods. Marketplace explained this with DDoS attack — Meduza
- Wildberries sellers complained to Mishustin about delayed payments for goods — ЭХО / Новости
- Wildberries sellers claim 20 billion rubles unpaid for sold goods and asked authorities to help with return... — The Moscow Times
- Wildberries sellers asked government to monitor payments — Вести
- Wildberries sellers asked Mishustin to take control of payments from the marketplace — Фонтанка
- Sellers asked the government to take control of Wildberries payouts — Коммерсантъ
Key entities
- Wildberries
- Mikhail Mishustin
- Russia
- SPM
- Andrey Pasynkov
- FNS
- FAS
- Commerzant
- Moscow
- U
- Kommersant
- Associations
- Marketplace
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