The Federal Antimonopoly Service has developed new rules for the…
The Federal Antimonopoly Service has developed new rules for the return of railway tickets.
Consensus
- The Federal Antimonopoly Service of Russia (FAS) has developed new rules for refunding railway tickets.
- The new rules allow transport companies to set refund fees independently, up to 10% of the ticket's cost.
- The cost of refunding tickets was reduced to a minimum in 2020 due to the coronavirus pandemic.
- Since then, the number of returned tickets has increased more than threefold compared to the pre-pandemic period.
- The FAS believes the new rules will reduce the number of refunds, decrease artificially created ticket shortages, and improve ticket availability during peak seasons.
- The changes are intended to reduce the risk of mass ticket purchases by scalpers.
Points of divergence
- In 2025, over 25 million tickets were returned, only 5.9 million were repurchased, and 9 million were not sold at all. — vesti
- On June 26, President Vladimir Putin signed a law imposing fines on ticket scalpers: 5,000 to 10,000 rubles for individuals and 400,000 to 500,000 rubles for legal entities. — vesti
- As of May 30, payment by bank card at turnstiles and validators for MCD and suburban trains was suspended unless passengers used the 'Moscow Metro' app or their bank's personal cabinet, requiring a top-up for maximum travel distance. — vm
- A proposal was made in the State Duma to allow free exchange of tickets in case of train delays, cancellations, rescheduling, or changes in connecting flight routes. — m24
Coverage (4 sources)
- Antimonopoly Service Finds Way to Combat Resale of Railway Tickets — Вести
- FAS develops new rules for returning railway tickets to combat scalping — Вечерняя Москва
- FAS Suggests Rail Carriers Determine Refund Fees Themselves Within 10% of Ticket Cost — Интерфакс
- FAS developed new rules for returning railway tickets — Москва 24